A significant problem in this industry is to connect with the last loop in the distribution channel - Retail Outlet. At this point of sale, the Carpenter is the real decision maker & purchaser of Polygel's products.
To ensure that the Carpenter, chooses to purchase Polygel's products, especially when faced with a well entrenched & well known competing brands in the adhesives business, was the biggest challenge.
No amount of incentives or offers seemed to attract & retain the Carpenters. Furthermore, most offers or schemes as they are known in the industry parlance would never make it to the Carpenter.
objectives
To ensure Purchase of Polygel's Products.
To build loyalty with the target group - carpenters and contractors.
To create a validated database of the target group.
Be impactful & have an indirect influence on the store sales, resulting in repeat buying.
Build connection with the carpenters who would be the direct beneficiaries of the program.
strategy
It was clear to us that Technology & a 'New Economy' thinking was the only way to create a program that was effective & cost efficient.
The core foundation of building the program was, to make it as simple for the end consumer to use it as possible.
We created a Carpenter-Relationship-Management' program called "JodoAurKamao".
5,000+
Registered Loyal Carpenters
400+
Carpenters are being added to the program every month
3 Lakhs
Registered Carpenters earning every month.
2 Lakhs
Redemption every month which shows high engagement.
In our business, customer acquisition is key. Digital Republik managed
to optimize our digital presence so our cost per lead/acquisition
has gone down while increasing conversions.
Want to see the needle move on your sales?
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